Download Listening to Conflict Free Ebooks in PDF format. Download free ebook of Listening to Conflict soft copy pdf or read online by"Erik J. Van Slyke"Published on 1999-04 by Amacom Books
A fresh new approach to resolving conflicts - your own and others'. Arguing, persuading, cajoling, sulking, bullying, stamping feet - in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening. And yet listening - on the part of both parties involved in the conflict - is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicingand perfecting the art of listening. Filled with original models and tools, it explains how to: * Develop self-awareness, or listening to ourselves, to set the stage for better relationships * Change the action/reaction cycle that leads to an impasse during a dispute * Use empathetic listening techniques to convey understanding and encourage open communication * Understand how listening fits into the collaborative resolution process * Create a culture of constructive conflict, and more.
This Book was ranked at 28 by Google Books for keyword Human Resources Conflict Resolution & Mediation prime books.
Book ID of Listening to Conflict's Books is NNxrQwAACAAJ, Book which was written by"Erik J. Van Slyke"have ETAG "R/hYlew0fbQ"
Book which was published by Amacom Books since 1999-04 have ISBNs, ISBN 13 Code is 9780814416266 and ISBN 10 Code is 0814416268
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Book which have "216 Pages" is Printed at BOOK under Category"Business & Economics"
Book was written in en
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